I. Service aim: Serving forever with Yuhua cradles 。
II. Service tenet: to make customers satisfied continuously。
III. Service promises: Our company will offer customers service of installing, debugging, training and consulting.
IV. Service system:
Our company offers customers perfect before-sale, in-sale, and after-sale service. Before-sale service mainly refers to introducing our company as well as products and answering questions raised by would-be customers, which are interested in purchasing our products. In-sale service refers to installation, debugging and training in spot. It means to demonstrate, train, install and debug products' main function and operation method. After-sale service insists on the principle of Yuhua serving forever. When receiving customers' request, our company sends employees to the spot within 24 hours in province, 48 hours outside province, and 72 hours jumping-off, if it cannot be solved through telephone. At the same time, our company will carry on touring service regularly, in order to strengthen the communication with customers, help them to solve technical problems, collect information about customers' criticism, suggestion and complain, and offer them information of new products in time.